Mediation

Mediation is an independent mediation and disagreement resolution service, which is free of charge for parents/carers and young people. Mediation can help to settle disagreements between parents or young people and local authorities and schools or other education providers. 

Kids London arrange mediation in H&F and can be contacted on KIDS London

03330 062835 (local call charge)

www.kids.org.uk   0207 359-3635

mediationlondon@kids.org.uk

The provision of mediation and disagreement resolution is a statutory requirement for local authorities. It offers an alternative to a Tribunal hearing and is quicker and less formal. Mediation enables people to communicate better with each other, and it can help re-build relationships that have broken down.

If you after discussions with a mediator, you decide it is not for you, they will issue you a certificate, which enables you to appeal to SENDIST tribunal.

Mediation is specifically for decisions related to Education Health Care needs assessments and plans. Mediation only covers disagreements where your LA decides:

  • not to carry out an EHC needs assessment or a re-assessment

  • not to issue an EHC Plan once they have done an assessment

  • the contents of the EHC Plan (sections B, & F)

  • After an Annual Review or reassessment - not amending your child’s EHC Plan or ceasing to maintain your child’s EHC Plan.

You can also go to mediation about the health & social care elements of an EHC plan:

Mediation sessions usually last about 3 hours, are run by a trained & accredited Mediator & should take place at a time & place which is convenient to you.

Mediation is informal & try's to resolve disagreement. There are various reasons why it could work for you, for example where...

  • You would like an opportunity to properly discuss your issues & find out more about how the LA or health commissioner reached their decision.

  • You have some additional information or a new report you would like to share with the LA/CCG.

  • You believe the LA/CCG missed some information provided during assessment or annual review.

  • You believe further assessment is required to determine needs.

When you contact the mediator (who will have some knowledge of SEND law), they should:

  •  clarify your issues & the nature of the disagreement

  •  agree with you who needs to be there

  •  discuss with you when & where the meeting could take place

  •  Arrange the meeting & send invites, giving at least 5 working days’ notice.

  • The LA MUST take part & ensure this happens within 30 days of the request.

  • The LA representative MUST be at a level that can make decisions during the meeting.

  • The CCG MUST attend if there are issues with health content of the EHC plan.

At the meeting, the mediator will:

  • Confirm their role as the mediator & Introduce all parties attending

  • Read through an agreement, ensure all parties sign & then open the meeting

  • Provide an overview of the issues to be discussed

  • Ensure everyone understands what is said, has chance to discuss & ask questions

  • Keep the conversation focus on the outcomes for the child

  • Ensure agreed actions are SMART & issue a Mediation certificate

Signed agreements are photocopied & agreed actions are sent to all parties attending.

Where agreement is reached at mediation, the LA must comply with these legal timescales:

  • To carry out an EHC needs assessment: they must notify you within 2 weeks

  • To issue an EHC plan: they must issue the draft plan within 5 weeks & the final EHC plan within 11 weeks

  • To amend an EHC plan: they must issue the amended EHC Plan within 5 weeks

  • To change the name of a school in an EHC plan: they must issue the amended EHC Plan within 2 weeks

If following mediation you have not been able to resolve your disagreement, you can appeal to the SEND Tribunal. You must do this within

  • 2 months of the original decision or

  • 1 month from the mediation certificate whichever is the later

*Mediation is without prejudice so anything agreed apart from overturning decision

If after you have spoken to a mediator, you decide it is not for you, they will issue you with a certificate so that you can lodge an appeal to SENDIST tribunal. You must lodge your appeal either within

  • 2 months of the original decision letter from the LA, or

  • 1 month from the date of mediation certificate, whichever is the latter.

                                                             MEDIATION TOP TIPS

Before the mediation meeting:

  • Talk to SENDIASS

  • Think about any questions you have around why the LA reached its decision. Highlight sections of the EHC plan & any reports to help you evidence your points. Include your child’s views;

  • Gather any new information about your child that you can share with the LA. Look at what LA were not aware of – if anything – is it relevant?

  • Prepare a bullet point list of your issues & concerns, so you can easily reference them during the meeting.

  • Remember what you are appealing against and prepare an opening piece (not an essay) about why you are appealing.

  • Ask the mediator to check that the LA representative has the authority to make decisions.

  • This is your appeal hearing, the ‘MEDIATION’ is between you & the LA &/or CCG, you can tell the mediator who you want to attend, & object to parties attending if they do not support you or have not been involved.

At the meeting:

  • Have your child’s views separate – their views & feelings are important & should be central

  • Approach mediation with an open mind – sometimes agreements made may not have been what you wanted but may be more appropriate and achieve the support or even more support for you child.

  • As it is voluntary you can leave at any time

  • Remember the mediation process is without prejudice so cannot be used as evidence for tribunal

  • Work with your SENDIAS caseworker, they know the law; they can offer advice & support in preparation, they can prompt & advise on agreements in the meeting.

We are here to help:

We offer free information, advice & support regarding mediation & SEND tribunal.

We can:

  • Discuss your options with you,

  • Help you prepare for mediation,

  • Attend mediation with you

  • Help you understand the mediation agreements. 

Call us on 0203 886 0839 or Email info@hfsendiass.org.uk

We also have lots of information on our website www.hfsendiass.org.uk

Other sources of free information can be found at IPSEA. www.ipsea.org.uk